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Forum Discussion
Solved
RAX10 / AX1800 - Parental control broken / Device traffic history empty
I purchased this router a few months ago, paid for the parental controls system, and had parental controls all working as expected. A few days ago, I noticed the kids were using the internet more...
Tried downgrading the firmware. Didn't help.
Put the firmware back to the latest, reset to factory defaults, reconfigured everything ... and it seems to be working now.
Although i'm glad this is now working, it was super annoying, and beyond the skills of the average user to triage and fix this. I hope this is a one-off, will probably be turning off auto firmware updates now :P.
Thanks everyone for the help!
- Mike:heart:
Thanks, there was at least one post there that sounded like my issue. The solution seemed to be a factory reset, which I presume would downgrade the firmware to the version originally supplied with.
I'll hopefully have time to try this out tonight, and will report back.
I'll hopefully have time to try this out tonight, and will report back.
TheShams wrote:
The solution seemed to be a factory reset, which I presume would downgrade the firmware to the version originally supplied with.
Reset just wipes out your configuration. The firmware remains unchanged.
Tried downgrading the firmware. Didn't help.
Put the firmware back to the latest, reset to factory defaults, reconfigured everything ... and it seems to be working now.
Although i'm glad this is now working, it was super annoying, and beyond the skills of the average user to triage and fix this. I hope this is a one-off, will probably be turning off auto firmware updates now :P.
Thanks everyone for the help!
- Mike:heart: