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Solved
RAX10 / AX1800 - Parental control broken / Device traffic history empty
I purchased this router a few months ago, paid for the parental controls system, and had parental controls all working as expected. A few days ago, I noticed the kids were using the internet more...
Tried downgrading the firmware. Didn't help.
Put the firmware back to the latest, reset to factory defaults, reconfigured everything ... and it seems to be working now.
Although i'm glad this is now working, it was super annoying, and beyond the skills of the average user to triage and fix this. I hope this is a one-off, will probably be turning off auto firmware updates now :P.
Thanks everyone for the help!
- Mike:heart:
I have the same problem. Parent controls worked for about two weeks and now it shows 0 minutes even when they are on their devices. Did you figure out how to fix this problem?
I had to perform a factory reset, which wiped the configuration of the parental control system. Once it was setup again, it has been working fine since.