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Forum Discussion
Solved
Rax36
Smart parental controls internet stopped working on August 21st. Not sure if it was modem or wifi router. Unplugged both and then internet came back on. Since that time parental controls don’t w...
Try a factory reset and setup from scratch using a wired PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Or use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
Coincidentally same day they updated the iOS app