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Forum Discussion

NickPapagiorgio's avatar
NickPapagiorgio
Tutor
Mar 09, 2023

RAX45 Smart Parental Controls - Activation fails after FW upgrade

I agree!! I am having the same exact issue with my Nighthawk RAX45. I bought a one year subscription almost 2 years ago, SAME issue! (error code: SPC-ACT-FAIL) I went through hell talking to SEVERAL ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 09, 2023

I've passed this onto NG for review. 

KevinLiT 

 

NickPapagiorgio's avatar
NickPapagiorgio
Tutor
May 19, 2023

Hi Furry, will NG respond back to this thread at some point, or will they potentially post a solution somewhere else that I have to go look for?

 

Thanks

  • Kaballas's avatar
    Kaballas
    Initiate
    May 31, 2023

    Also same issue. I have RAX70 and after last FW upgrade SPC worked for a bit and then just stopped. Didn;t track anything. Then I made the mistake of resetting the router and all went down the drain from there. Through I'd let subscription expire , was due in 1 month, then created new subscription and still the same. Have reset the modem probably 10 times, loaded old firmware which worked and still the same. Paying a premium for these products just for it to fail is just poor.