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Forum Discussion
RBR850 - SPC trial MISTAKENLY activated - Cannot set custom DNS servers?
Hardware reference: One Orbi RBR850 + two synced Orbi RBS850 satellites running Netgear firmware version 4.6.3.16_2.0.51. Windows 10 PC using Firefox v92.0.1 and Chrome v94.0.4606.61 browsers to acce...
Yes. Performed this EXACT procedure TWICE. Still unable to set DNS server addresses.
When I delete and reinstall the Orbi app after the factory reset and RBR setup via Ethernet connected PC and web utility the SPC shows ACTIVATED - OFF in the Orbi app tiles.
Thus SPC must be registered to the account and the registers device?
Sent another request to Support today asking again to delete SPC from the registered account and the registered RBR850. Still waiting a reply.
When I delete and reinstall the Orbi app after the factory reset and RBR setup via Ethernet connected PC and web utility the SPC shows ACTIVATED - OFF in the Orbi app tiles.
Thus SPC must be registered to the account and the registers device?
Sent another request to Support today asking again to delete SPC from the registered account and the registered RBR850. Still waiting a reply.
Try a reset with the RBR disconnected from the ISP modem/ONT. Walk thru the setup wizard and select manually setup. When you get to the home screen, Don't show again for the Armor window. Go in and see if DNS can be set to Custom...
- Thanks for the help. I’ll try to setup the RBR850 while disconnected from the ISP. I will report the result.