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Forum Discussion
RBR850 Requires Factory Reset after Power Outage
Hello, Happy Holidays and New Year to All! I have an Orbi RBR850. After a power outage that extends beyond battery backpack, the Orbi losses all settings. I have to do a factory reset and reprogram ...
The factory reset of my RBR850 does not give me access - either through the app or web
It took several minutes to reset, and only after realeasing the reset several times.
Hello Strada,
I understand that you are experiencing difficulties accessing your RBR850 through the Orbi app and WebGUI.
Please navigate to the link below for additional information on the progression of this issue.
Resolution status page:
The forum update page:
Best,
Kevin
Community Team
Someone posted over on the Orbi AX forum that they pressed the reset button for a full 1 minute then released the button and then was able to access the RBR setup wizard at 192.168.1.1.
