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Forum Discussion
Miguel20
Aug 20, 2021Aspirant
No Parental Control RBR50 V2.7.3.22
Orbi firmware auto updated to v2.7.3.22 and there are no parental controls now and Circle no longer can connect. I reverted to V2.6.1.40 and the functionality comes back. Then a few hours later (or o...
- Aug 24, 2021
Whats listed under Basic Tab?
SPC will be seen under the Basic tab if and when it shows up.You might try this on this version of FW:
I had to do this once after accidently selecting the upgrade to SPC button incorrectly.
FURRYe38
Aug 20, 2021Guru - Experienced User
This is supposed to be the new process for SPC:
https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls
I'll take a look at mine. I believe SPC is enabled on mine thats got v22 loaded and it was working.
Miguel20 wrote:
This is helpful (I think).
1) SPC replaces Circle? I did not know this and that would explain why Circle no longer works
2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
3) Does SPC effective while off the Orbi wifi or only when on the wifi? I would prefer to have a control mechanism that works regardless of the network it is connected to.
Aggie88
Aug 20, 2021Apprentice
I am on 2.7.3.22 on my RBK50 system and it still runs Circle. My Circle subscription is good until November. I don't see anything on SPC that really makes me want to switch over so I'll wait until it gets closer before I decide.
- FURRYe38Aug 20, 2021Guru - Experienced User
SPC and Circle 1st Gen are working and present on v22 on my RBR50:
Mine had been enabled back on v104. v22 was applied over v104 and I had never done a factory reset, only a full power OFF of the RBR50. So it's been on there since v104. And it's SPC. SPC however is managed by the Circle 1st gen app. So when Parental Controls appear on the Orbi App and you tab that tile, it opens the Circle 1st gen app or if you don't have it installed, it should direct you to install it.
Circle 1st Gen setup process as seen here: