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Forum Discussion
robmon76
Sep 29, 2024Follower
RS500 SPC failing
Purchased this new router. Got everything up and running. Expect for SPC. Fails all time. I've rebooted the router, factory reset it, uninstalled and reinstalled the app. Nothing seems to work. Is the...
FURRYe38
Sep 29, 2024Guru - Experienced User
Something to make contact with NG support about since this is a brand new router system.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message