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Forum Discussion
jcmonteiro42
Sep 11, 2022Aspirant
Smart Parental Controls - wrong time zone after returning home from trip
NETGEAR Smart Parental Controls (SPC) thinks I'm in MDT time zone, while I'm in fact on EDT. Because of that the bedtime limits are 2 hours off, i.e., my son is able to use his tablet for 2 hours pas...
- Jan 11, 2023
I was able to solve this problem by resetting the router, using the resetting the router. You can find the reset hole at the rear of the router and using a paperclip, you push in the button and hold it in for 10 seconds. You'll then have to re-setup the router using your phone app - to make it easy on you, make sure you configure it using the same WiFi name and password that you're currently using, this way all your home devices will be able to connect to the router again automatically.
More importantly, after resetting the router, the Smart Parental Controls was using my local time zone again!
Lampshade341
Feb 20, 2024Aspirant
I have the exact issue and it was from going to Utah too while accessing the Anywhere feature of the router. I do not want to reset everything to fix this. Frustrating 😞
- FURRYe38Feb 20, 2024Guru - Experienced User
Seems like a a reset and setup from scratch is needed along with making sure the time on the router is accurate and in the correct time zone for your region.
Lampshade341 wrote:
I have the exact issue and it was from going to Utah too while accessing the Anywhere feature of the router. I do not want to reset everything to fix this. Frustrating 😞- gvanbelleFeb 21, 2024Aspirant
We encountered this same problem returning to the AZ time zone after a trip to the Atlantic time zone.
I fixed this NOT by a full router reset (which is tedious, in having to have to re-setup lots of things on the router). Rather, I found that switching the time zones on my phone back & forth between other zones (eg. Pacific) and my home time zone fixed things. Perhaps this updates the Orbi app on the phone, or the router, or both? It's a mystery, and Netgear is not helping a lot here.