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Forum Discussion
Smart Parental Controls has stopped working (again?)
Hi, Today, SPC has stopped working. Within in the Orbi app I cannot see any devices listed, profiles cannot be added or editied, and I cannot disable (with the intention to re-enable) SPC; with the...
Has anyone opened a support ticket for this issue where the parental controls aren’t tracking usage (among other related issues)?
I’m going to do so later today but I’d be curious if there are any troubleshooting steps we can do on our end.
Besides the lack of history, the bigger issue (for me anyway) is that none of the controls even do anything. Pausing devices doesn't actually pause them. Time limits not working. Bedtime not working. Just wondering if others are seeing the same thing...
Yes, all those functions you mentioned no longer work for me either.
- pausing, bed-time, off-time, app limits, - nothing works even though it registers the settings.
I tried to disable SPC from Orbi App and it won’t disable them - it says
“Unable to toggle state (code: SPC-DISABLE-FAIL)
Here we go again with contacting support…I just finished doing this last week when I couldn’t unpause the profile.