NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SPC Logs communication to an Apple IP address as "Uncategorized"
I have found that when trying to manage usage using SPC, the iPhone device is communicating to an Apple IP address and Smart Parent Controls is logging this use as "Uncategorized". There is no way f...
I'm having the same issue. My kids run out of time because of communication with apple and I can't seem to set it to ignore the uncategorized category.
Hello Thador,
I understand that SPC is not able to communicate effectively to your device because of the Apple IP address. This can be due to the "Private IP address" being enabled.
Please turn off your private IP address on your iOS device.
To turn off the Private IP address please follow the directions listed below:
Open "Settings"
"Wi-Fi"
Select the "i" icon next to your connected network
Toggle off "Private Wi-Fi Address"
Best,
Kevin
Community Team