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Forum Discussion
The "Enable Smart Parental Controls on Your Router" nag ad pops up EVERY time I login to my router.
Ever since I applied the V1.0.4.98_10.0.71 firmware update, I am presented with a ""Enable Smart Parental Controls on Your Router" pop-up every time I login. There is no checkbox to disable this ...
Netgear,
I have provided you ample time to respond and you have provided nothing. I will now be filing a complain with the Better Business Bureau and the Secretary of the State of Texas. This is unacceptable and unprofessional.
Regards,
Eric Collins
When going to the Netgear - San Jose, CA BBB account, it shows an "F" rating.
- NetGear is failing to respond to my inquiry from the BBB. As seen below. I have seen no response. I've posted to r/NetGear on reddit and will be moving to other social media spaces next and other Reddit related topics.Dear, XXXYou recently requested help from Better Business Bureau serving the Pacific Southwest (BBB) concerning a problem with NetGear. To date, BBB has not received a response from the company.
Although a reminder has been sent to the company, we are inquiring with you to see if you have heard from the company directly. Please contact BBB with the status of this matter if the company has contacted you and the matter has been resolved. If you have not heard from the company, there is no need to reply.
While many times a reply is received quickly, in some cases a company can take longer to respond. You will be contacted again if a response is not received from the company. We appreciate your patience during this time.
Sincerely,
Madison R. (abbreviated the last name)
Your Better Business Bureau