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Forum Discussion

kelvinkewl's avatar
kelvinkewl
Star
Aug 08, 2020

The "Enable Smart Parental Controls on Your Router" nag ad pops up EVERY time I login to my router.

    Ever since I applied the V1.0.4.98_10.0.71 firmware update, I am presented with a ""Enable Smart Parental Controls on Your Router" pop-up every time I login. There is no checkbox to disable this ...
dstdean's avatar
dstdean
Aspirant
Nov 10, 2020

I agree that this is a royal PITA and needs to be fixed.

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Nov 11, 2020

Can everyone that is experiencing this issue list me the router model they have so I can report this to the engineers for each model.

 

Thanks

DarrenM

  • Retired_Member's avatar
    Retired_Member
    Nov 11, 2020

    Hi Darren

    R8000 here

  • JoeQ51's avatar
    JoeQ51
    Initiate
    Nov 11, 2020

    Hi, Darren.

     

    My model is a R6700v3

     

    Joe

  • badms's avatar
    badms
    Initiate
    Nov 13, 2020

    DarrenM 

    R7000 with latest firmware (updated today) shows this ad. 

    I find it comical that the moderator here needs a list of models this ad is popping up on, when Netgear knows very well that this was a deliberate act. 

     

    • Dougie18's avatar
      Dougie18
      Tutor
      Nov 13, 2020

      Netgear acting like they don't know which routers have this Circle advertising.

      • kelvinkewl's avatar
        kelvinkewl
        Star
        Nov 13, 2020

             It's a common tactic to push the issue out. Ask for more data. They clearly know which firmware was built with this code. DarrenM What is the scheduled release date for the updated firmware? I need to update my case with the Better Busines Bureau. And follow other means of filing complaints, etc.

  • SwervingLemon's avatar
    SwervingLemon
    Aspirant
    Nov 28, 2020

    Hi, Darren. Another R8000 but a follow-on question:

    Why can I not disable the WPS on this router? I can disable the PIN but the WPS is still advertised and exploitable regardless of security settings for WPS. The brute force prevention does nothing.

    Firmware V1.0.4.62_10.1.74

    I wanted to flash this to DD-WRT but the latest firmware claims that my .chk isn't compatible (it is).

    • badms's avatar
      badms
      Initiate
      Nov 28, 2020
      SwervingLemon please make your own post so I don't get a bunch of email alerts on your unrelated question. Thanks!
      • RonSmith's avatar
        RonSmith
        Star
        Dec 09, 2020

        The only thing that worked for me was to use uBlock Origin to block the ad and the dim overlay. Certainly would have returned this to Costco if it was present a few years ago when I purchased it.

  • nuaimat's avatar
    nuaimat
    Aspirant
    Feb 22, 2021

    Can you please remove this annoying pop-up! 

    I am still seeing it on my R6900P 

     

     

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Feb 22, 2021
      nuaimat wrote:

      Can you please remove this annoying pop-up! 

       

      Nothing we can do about it.

       

      You should know that this community is essentially a user-to-user venue with some input from a small band of Arlo techies.

       

      Most of the answers come from fellow users who have no connection with Arlo. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.

       

      If you want direct contact with Arlo, try the various channels in the Contact Us link below.