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Forum Discussion
sknicker
Aug 13, 2022Aspirant
Thiefs
Couldn't cancel my subscription because I no longer have the device. Try to get a refund, and they just keep ignoring me.
sknicker
Aug 15, 2022Aspirant
I have contacted them, they said they would get back to me about my refund, but they have not.
- plemansAug 15, 2022Guru - Experienced User
Keep contacting them. Also start the dispute with your credit card/bank. It tends to put additional pressure on them to handle it appropriately.
- ChristineTAug 15, 2022NETGEAR Employee Retired
Good morning sknicker ,
Thank you for posting your concerns here! I'll look into your case and see what needs to be done to get it back on track.
I'll be back in touch shortly,
Christine