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Forum Discussion
To use Access Control, please use the Orbi App
This is what I see when trying to access Access Control. I strongly suspect it's because accidentally activated the trial of Smart Parental Controls. Even though I've turned it "off" in the app, it's...
I send a message in the chat bot, it created a ticket and I request the cancelation and removal of SPC on my account and in less than 10 minutes at 12 am it was removed and I could now do access control on the web interface, Im not sure why in your case your having this issue.
Wow. Where is this chat bot?
- Tried the chatbot and agent confirmed they cannot see any SPC on my account nor router, despite it being active in the app and on mynetgear.com
On my end, it does say active as well, but the feature of blocking the devices is working properly. What devices is it not blocking on your end? My devices connect but say no internet
- I cannot access Access Control at all in the Orbi GUI, it says instead exactly the title of this thread.