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smithg38's avatar
smithg38
Aspirant
Dec 06, 2024
Solved

Unable to access 'access control' Orbi 770 RBE771

I have taken delivery of s tiny new Orbi 770 (RBE771) 1 x router and 2 x satellites. F/W V10.5.13.1_2.2.34   The setup process was very easy and everything works as it should.   I am however, no...
  • FURRYe38's avatar
    FURRYe38
    Dec 06, 2024

    If you setup the system using Orbi app and may have activated Smart Parental Controls trial period, This will disable AC on the RBRs web UI and you'll need to use Orbi app to control devices there. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 06, 2024

If you setup the system using Orbi app and may have activated Smart Parental Controls trial period, This will disable AC on the RBRs web UI and you'll need to use Orbi app to control devices there. 

  • smithg38's avatar
    smithg38
    Aspirant
    Dec 06, 2024
    Thank you, that would appear to be the case.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 06, 2024

      When the trial runs out and expires, you'll get Access Controls back in the RBR web page. 

      • smithg38's avatar
        smithg38
        Aspirant
        Dec 07, 2024
        Just another question following this then did I may.

        How can I set my router to block all new connections.

        There doesn’t seem to be an option for this in the app.