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Forum Discussion
smithg38
Dec 06, 2024Aspirant
Unable to access 'access control' Orbi 770 RBE771
I have taken delivery of s tiny new Orbi 770 (RBE771) 1 x router and 2 x satellites. F/W V10.5.13.1_2.2.34 The setup process was very easy and everything works as it should. I am however, no...
- Dec 06, 2024
If you setup the system using Orbi app and may have activated Smart Parental Controls trial period, This will disable AC on the RBRs web UI and you'll need to use Orbi app to control devices there.
smithg38
Dec 06, 2024Aspirant
Thank you, that would appear to be the case.
FURRYe38
Dec 06, 2024Guru - Experienced User
When the trial runs out and expires, you'll get Access Controls back in the RBR web page.
- smithg38Dec 07, 2024AspirantJust another question following this then did I may.
How can I set my router to block all new connections.
There doesn’t seem to be an option for this in the app.- FURRYe38Dec 07, 2024Guru - Experienced User
Has to be done after devices are connected.
- CrimpOnDec 07, 2024Guru - Experienced User
This is a very confusing discussion because of Smart Parental Controls (SPC).
If SPC is not enabled, then Orbi routers have a feature on the web interface called Access Control.
Page 55 of the User Manual shows that the Orbi 970 is like all previous Orbi systems:
https://www.downloads.netgear.com/files/GDC/RBE973S/RBE971_RBE970_UM.pdf
i.e. the user can set the system to:
- Allow new devices to connect, or
- Block new devices from connecting.
(assuming that the User Manual is correct. I have been fooled before.)
Enabling SPC on the AX Orbi products appears to remove Access Control from the web interface and force the user to utilize features of SPC to control which devices are allowed (or blocked) on the network.
It is all very annoying.
- smithg38Dec 12, 2024Aspirant
Hi FURRYe38
I disabled Parental Controls and Security in the Orbi app hoping that I would then gain access to the security tab on the routers web page, it doesn't seem to have made a difference, I still do not have access to 'access control'.
Do you know why this might be?