NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AMA - Ask Us Anything About ReadyNAS and You Could Win a ReadyNAS 214!
We are hosting an extended 4 week Ask Me Anything AMA for the NETGEAR ReadyNAS line of products and we would love to answer your ReadyNAS questions. Best of all, posting your question below enter...
If I purchase a ReadyNAS will I experience the same horrendous support as I receive with my switch gear, or will this be handled by a different department?
mvpd wrote:
If I purchase a ReadyNAS will I experience the same horrendous support as I receive with my switch gear
If you'd like to PM me a case number(s) I can ask for it to be reviewed. We maintain high standards with our support, but we're always looking to see if there are things we can do better.
You can utilise the community to seek advice from your fellow users as well as use the support that you're entitled to. If you're not happy with the support you're receiving I can ask for your support case to be reviewed.
Since I can't figure out how to PM you... Case 33755564
It's actually fairly simple: click on the persons name in the thread, e.g. mdgm, then half way down the laft of the screen you should see a "contact me", and there you should see "send this user a private message".
