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NETGEAR System Upgrade Scheduled on Thursday 12/14 at 10:30PM PST Has Been Successfully Completed
In order to make your NETGEAR experience better, NETGEAR online services will be temporarily unavailable as we make maintenance upgrades on Thursday, December 14, 2017 approximately from 10:30-10:45p...
Dear NETGEAR Customer,
We are happy to report that the NETGEAR system upgrades have been successfully implemented and all services are restored.
If you experience any issues with registering your product or logging into your account, please reply to this post with details. Please be sure to include the product name and model number in your description so we can better assist you.
- The NETGEAR Team
Dear NETGEAR Customer,
We are happy to report that the NETGEAR system upgrades have been successfully implemented and all services are restored.
If you experience any issues with registering your product or logging into your account, please reply to this post with details. Please be sure to include the product name and model number in your description so we can better assist you.
- The NETGEAR Team
- Hi,
Since last night I have not been able to connect properly to the internet. I have called my ISP (Comcast) twice and they say it is an issue with my modem/router. Can you help? I cannot connect most of my devices to the wifi router for the last 2 or so days. it's been terribly time consuming and I've even sought and replaced my cable modem to see if that's the issue. NO.
I tried to sign on for help and somehow my unit was already registered by someone at Netgear for me (I can't recall calling for help but now I can't register my unit ser # 44435277A0D0F)
sometimes it hooks up to my ipad or my laptop and desktop wirelessly however my Samsung Galaxy 8S + cannot connect, it trys and then drops in seconds. HELP!
Are you using the Nighthawk 7000? I've not been able to stay connected either for the past several days! I have the Dual Band mentioned above and my 5Ghz stays connected pretty well but the 2.4 Ghz keeps dropping. We would really like it if someone could tell us what has happened? Did the update on the 14th mess stuff up? I don't remember downloading it but stranger things have happened.
I’m unable to login from a web browser to my admin account as when I try a page opens and wants to recover my password, which I haven’t even entered yet. So I followed the prompts and I got to the two security questions and they were totally different from what I had written down in my notes. What’s really interesting is when I open up netgear genie and click on network map, it ask’s for my admin password and I put it in and it logs me right in without any problems. Anyway I need help re-setting my admin password to be able to log in from a web browser.
