NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BretD
Dec 07, 2017Administrator
NETGEAR System Upgrade Scheduled on Thursday 12/14 at 10:30PM PST Has Been Successfully Completed
In order to make your NETGEAR experience better, NETGEAR online services will be temporarily unavailable as we make maintenance upgrades on Thursday, December 14, 2017 approximately from 10:30-10:45p...
- Dec 15, 2017
Dear NETGEAR Customer,
We are happy to report that the NETGEAR system upgrades have been successfully implemented and all services are restored.
If you experience any issues with registering your product or logging into your account, please reply to this post with details. Please be sure to include the product name and model number in your description so we can better assist you.
- The NETGEAR Team
ChristineT
Dec 15, 2017Administrator
Dear NETGEAR Customer,
We are happy to report that the NETGEAR system upgrades have been successfully implemented and all services are restored.
If you experience any issues with registering your product or logging into your account, please reply to this post with details. Please be sure to include the product name and model number in your description so we can better assist you.
- The NETGEAR Team
rsheph
Dec 18, 2017Aspirant
I’m unable to login from a web browser to my admin account as when I try a page opens and wants to recover my password, which I haven’t even entered yet. So I followed the prompts and I got to the two security questions and they were totally different from what I had written down in my notes. What’s really interesting is when I open up netgear genie and click on network map, it ask’s for my admin password and I put it in and it logs me right in without any problems. Anyway I need help re-setting my admin password to be able to log in from a web browser.