NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk LTE Mobile Hotspot Router – Gigabit WiFi on the Go – AT&T Networks
The wait is over! Experience fast premium WiFi on the go, with the Nighthawk Mobile Hotspot Router on AT&T. You can take it with you! The Nighthawk LTE Mobile Hotspot Router is your ultimate mobi...
Current issue being experienced with the M1:
When I have the device connected to a laptop, no battery, and plugged in using the included power adapter, the M1 will power-cycle frequently.
On a Win7 PC this power-cycle occurs 1-2 every 8 hours. On a Mac running High Sierra, it occurs every 1-2 minutes.
Resolution so far is to put the battery back in, disconnect from the power cable, and continue to use ethernet.
Bad power cable?
Sharing this update for awareness:
I submitted a trouble-ticket and was told that my device was constructed specifically for AT&T and I needed to take it back for an exchange to the nearest AT&T store. Not having that time available, I attempted other fixes.
I ended up seeing success by using the included power cable and plugging that USB into a 3rd-party USB cover plate - the kind you can pick-up at any hardware store and plugs into a standard outlet to provide a dual-USB charging platform. The particular device I'm using has 2 - 2.5v chargers and has been powering the M1 for 4 days straight now, without any power-cycling.
I did try various other chargers to determine if that was my cause, including a: 2.5v stand-alone, a 5.0v stand-alone, a 10w and 12.5w stand-alone - but all ended up power-cycling the device after a random period of time.
Not sure why the dual-USB outlet module works, but it has and continues to keep the device powered without a battery installed.