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This is the only format besides spewing on social media or sending an actual letter to the corporate office in San Jose that I can think to use. 1 of 3 Orbi's not working, all bought at same ti...
Thank you for your response:
Yes, Orbi Satellite RBS850
It is powering up. They have tested it syncing, it is not syncing either wireless or direct ether connect. Also did a 60 second factory reset and a 30 sec on/30 off/30 on again, neither of these worked. Also deleted the device in the router and still did not work. Keeps showing ‘disconnected’.
I’m not tech savvy at all….so hopefully describing this all correctly.
It is powering up. They have tested it syncing, it is not syncing either wireless or direct ether connect. Also did a 60 second factory reset and a 30 sec on/30 off/30 on again, neither of these worked. Also deleted the device in the router and still did not work. Keeps showing ‘disconnected’.
One thing you could try is do a factory reset of the router, and try adding both satellites again. Maybe wait to see what other suggestions here are before doing that.
