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Forum Discussion
Nighthawk app login issue
I am trying to login to the Nighthawk app dashboard. I have changed my password several times this evening and I still get the same error message if “logon timed out,please try again. If the issue persists, try rebooting your device.” I have tried that numerous times as well. Who can I call to fix this issue?
carol
2 Replies
<h3>Step-by-Step Solutions to Fix Nighthawk App Login Issue</h3>
<h4>1. Reboot Devices Properly:</h4>
<ul>
<li>Restart your phone.</li>
<li>Unplug your Nighthawk router for 30 seconds, then plug it back in.</li>
</ul><h4>2. Check Internet Connection:</h4>
<ul>
<li>Ensure your mobile data or Wi-Fi is stable.</li>
<li>Open a few websites in your browser to confirm internet access.</li>
</ul><h4>3. Clear App Cache (for Android):</h4>
<ul>
<li>Go to <strong>Settings > Apps > Nighthawk > Storage > Clear Cache</strong>.</li>
</ul><h4>4. Update or Reinstall the App:</h4>
<ul>
<li>Ensure your app is up to date.</li>
<li>If the issue remains, uninstall and reinstall the app from the App Store or Google Play.</li>
</ul><h4>5. Try a Web Browser Instead:</h4>
<ul>
<li>Visit: <a href="http://routerlogin.net">http://routerlogin.net</a> or <a href="http://192.168.1.1">http://192.168.1.1</a></li>
</ul><h3>☎️ Who to Contact for Help</h3>
<p><strong>NETGEAR Customer Support:</strong></p>
<ul>
<li>🌐 Online: <a href="https://www.netgear.com/support/">https://www.netgear.com/support/</a></li>
<li>📞 US: 1-888-NETGEAR (1-888-638-4327)</li>
<li>🌍 Outside US: Visit their site and choose your country.</li>
</ul><h4>💡 Pro Tip:</h4>
<p>Nighthawk cloud servers sometimes go down temporarily. If nothing works, wait <strong>15–30 minutes</strong> and try again later.</p>Better post on the dedicated Nighthawk App section, instead here on the feedback section of the updated community platform