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Forum Discussion

Sandshark's avatar
Sandshark
Sensei - Experienced User
May 09, 2025

Notifications marked as read when they have not been.

Once you go to the Notifications page, it seems they are all marked as read because if you leave (clicking on one of the messages listed, for example) and come back, all of them are gone, not just the one you clicked on.

4 Replies

  • ChristineT's avatar
    ChristineT
    NETGEAR Employee Retired

    Hello Sandshark​ ,

     

    Thank you for bringing this to my attention. I have opened a ticket with Khoros. I'll provide an update once I hear back from them.

     

    Kind Regards,

    Christine

     

    • Sandshark's avatar
      Sandshark
      Sensei - Experienced User

      Did you do something you didn't think worked?  When I now go back to notifications after leaving the page, I see both read and unread ones where it previously told me I had none.

  • plemans's avatar
    plemans
    Guru - Experienced User

    Mines the same. Sometimes it'll show the unread, sometimes not. 

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    I am also seeing that.  Sometimes refreshing the page solves it.

     

    I am also seeing some discussions threads with unread post notifications, even though I am certain I have clicked on every post.  For instance, this thread shows two unread posts:

    • https://community.netgear.com/discussions/en-my-community-feedback/quoting-and-private-messages-doesnt-work/2455964