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Forum Discussion

Sandshark's avatar
Sandshark
Sensei - Experienced User
Jun 10, 2025

PM "show all" shows nothing

This is new:  When I go to my PM's, "show all" shows nothing but showing only unread does show unread ones.  I've seen this a couple times, but a page refresh fixed it.  Now, nothing does.
jasonhill's avatar
jasonhill
Aspirant
Jul 18, 2025

That sounds frustrating. It could be a temporary glitch or a cache issue. Try clearing your browser cache or using a different browser to see if it helps. If it keeps happening, it might be worth reporting it to the site support team.

schumaku's avatar
schumaku
Guru - Experienced User
Jul 19, 2025
jasonhill wrote:

It could be a temporary glitch or a cache issue.

 

Nope, not a browser cache issue - much more a Khoros bug, already reported to the Netgear team several times (like the recurring bug that you can't login from a dual stack IPv4 and IPv6, but that one appears to be an issue with the external authentication platform NTGR has in place).