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Forum Discussion

Bioman800's avatar
Bioman800
Aspirant
Jun 19, 2021

Code pin verrouillé sur Netgear M1: comment faire lorsque le mobile ne peut se connecter au routeur

12 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Mobile Routers, Hotspots & Modems

     

    Also try here:

     

    Français - NETGEAR Communities

     

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

     

     

  • ValerieD's avatar
    ValerieD
    Community Manager

    Bonjour Bioman800,
     
    Et bienvenue sur la Communauté NETGEAR! :)

    Si vous saisissez trois fois un code PIN incorrect, la carte SIM est bloquée. Si la carte SIM est bloquée, contactez votre fournisseur d'accès pour recevoir un numéro PUK afin de débloquer la carte SIM.
     
    Bonne journée à vous,
    Valérie D        
    Equipe Netgear