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Forum Discussion
alvi62
Apr 02, 2018Aspirant
Accès aux commandes du routeur
Bonjour, depuis quelques jours je n'ai plus accès aux différentes commandes de mon routeur et donc je ne peux pas mettre à jour le firmware. Ceci est peut être dù à la mise à jour de windows 10 ?
antinode
Apr 02, 2018Guru
> [...] je n'ai plus accès aux différentes commandes de mon routeur
> [...]
What, exactly, are you doing? What, exactly, happens when you do it?
> [...] Ceci est peut être dù à la mise à jour de windows 10 ?
Very unlikely.
alvi62
Apr 02, 2018Aspirant
Hello, merci de votre réponse très rapide !
Quand je clique sur une action rien ne se produit !
La page d'accueil est incomplète comme le montre la copie d'écran jointe.
Cordialement Merci
- antinodeApr 02, 2018Guru
> La page d'accueil est incomplète comme le montre la copie d'écran
> jointe.
> netgear1.pdf
That looks bad. I would try a reset, but I would not bet on the
result. As the (English) User Manual says, "hold the WPS/Res[e]t button
on the back panel of the router for at least four seconds."
When that doesn't help, you could try reloading the firmware.
(Versions newer than 1.1.0.32_1.0.1 are available.) (What's the Netgear
French for "ADVANCED > Administration > Firmware Update"? AVANCE >
...?)
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. While you're there, look for
Downloads, and look at the available firmware kits.
If you can't get a normal firmware update to work, then there's a
last-chance recovery method using TFTP to load firmware:
https://community.netgear.com/t5/x/x/m-p/1533866- alvi62Apr 02, 2018Aspirant
Hello, thank your for your responses but I can't acceed to the administration command to reload the firmware !
- antinodeApr 02, 2018Guru
> [...] I can't acceed to the administration command to reload the
> firmware !
If the normal update doesn't work because the router's whole
user-interface web site is scrambled, then you would need to do it the
hard way.
> If you can't get a normal firmware update to work, then there's a
> last-chance recovery method using TFTP to load firmware:
>
> https://community.netgear.com/t5/x/x/m-p/1533866
That's the hard way. But, if the easy way fails, then the hard way
may be the only way.