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Forum Discussion
Brand new and having issues - 2.4g wifi won't connect to any devices
I just purchased a new modem/router and got it set up, but the 2.4g band won't connect to any devices. On my Roku, it shows an X for Internet connection, and my other devices (iphone, ipad and macbo...
If its a modem/router combo device, it isn't the R6300.
What model is it?
Was it sold/rented/given to you from the ISP?
You're ISP is correct in that they control the firmware on it. Combo devices have their firmware controlled by the isp.
It is a C6300v2. I purchased it from Best Buy yesterday. The box indicates it is compatible with Spectrum.
have you tried logging into it and change the ssid and password?
- I changed the password but not the ssid.
I just tried changing the SSID and it didn't help either.