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Forum Discussion
isaacr77
Aug 28, 2019Tutor
I have problems with my c700v2 and Ex7000 extender
Hello, I have never written in a forum before but I am desperat, I have comcast and we have up to 250mgbs plan. We have around 14 devices and 2 of these are connected to ethernet. alot of the time my...
plemans
Aug 28, 2019Guru - Experienced User
You should still be getting faster speeds if your device is hardwired in and you pay for 250mbps. Plus you have a bunch of errors.
isaacr77
Aug 28, 2019Tutor
What errors? And how should I fix them?
- plemansAug 29, 2019Guru - Experienced User
when you look at your connections page for your c7000v2, you're having a lot of errors. Some are correctable, some aren't. A little is ok, a lot is indicative of needing your line checked. Again, if you're hardwired speeds are only 74mbps (not wireless, wired) and you're paying for 250mbps, you're line needs work.
- isaacr77Aug 29, 2019TutorOk i contacted xfinity about it so they can have someone check it out. Thank you guys alot
- FURRYe38Aug 29, 2019Guru - Experienced User
Let us know how it turns out.
- isaacr77Aug 30, 2019TutorNot yet I had to reschedule also having a friend that works as one of the people they send out to install things to check it out. As soon as they leave my house ill let you guys know
- isaacr77Sep 05, 2019Tutor
The Xfinity Guy came today and checked my router said he got good signals checked the outside and inside wiring and said everything was fine, He said that it was because my computer was old and maybe the processor couldnt handle the speeds, the computer is a Hp Pavilion 500-424pc.
He told me I should run a cleaning program to clean out the files, I got this computer about 7yrs ago so Ima probably get a new one on black friday or find someone who could build me one for a good price but idk where. Does it make sense what he said, I dont know much about it
- FURRYe38Sep 05, 2019Guru - Experienced User
Yes PC performance can impact speed testing.
I know my poor old dual core AMD from 11 years ago even with 8G Ram and 1Gb video card can't speed test 900Mbps. However my Mac Mini quad core can. CPU cores and speeds on PC can impact speed results along with file maintenance.
Sounds like the modem and EX are working fine.
- plemansSep 05, 2019Guru - Experienced User
From looking at your computer specs, it only has 10/100 ethernet. I would normally tell people to upgrade that for cheap but your motherboard doesn't have much for expansion to it. Possibly you can add a gigabit usb 3.0 adapter and see how that helps. those can usually be purchased for $10-20 from amazon.
- FURRYe38Sep 05, 2019Guru - Experienced User
I would take a look at installing a PCI 1000Mb LAN adapter card as aswell.
- plemansSep 05, 2019Guru - Experienced UserI don't think that motherboard has a pci slot.
- isaacr77Sep 06, 2019TutorOk ill get the adapter, but I am getting a new computer for sure any suggestions on a computer under 1500? Or maybe ask a pc place to build one for me
- FURRYe38Sep 06, 2019Guru - Experienced User
Your current PC should have a PCI or maybe PCI-Express slot if you wanted to get a new LAN adapter.
New PCs, check out newegg.com and research pricing there. You can find good deals or even good refurbs if your interested in that kind of thing. I bought 3 HP z600s and go them for cheap.
I would find a PC that has PCI and or PCI-Express slots for future needs and expansion.
The on board LAN adapters built into PCs are sometimes not the best. I prefer off board adapters. Broadcom based adapters are the best. Most intel based are ok, however are known to have some issues here and there.
isaacr77 wrote:
Ok ill get the adapter, but I am getting a new computer for sure any suggestions on a computer under 1500? Or maybe ask a pc place to build one for me