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Forum Discussion
ToddGibson
Jul 04, 2023Follower
401 Unauthorized Error Netgear Genie
Hi, I switched my ISP today and now when I try to access the Netgear Genie via routerlogin.net, I continually receive the error: "401 Unauthorized - Access to this resource is denied, your client has...
michaelkenward
Aug 02, 2024Guru - Experienced User
ToddGibson wrote:
Hi, I switched my ISP today and now when I try to access the Netgear Genie via routerlogin.net, I continually receive the error: "401 Unauthorized - Access to this resource is denied, your client has not supplied the correct authentication".
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
Just another user with time on their hands.