NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sarahmcc
Aug 07, 2022Aspirant
Cannot Edit Names of Connected Devices
Modem/router: C6300v2 Firmware version: V1.03.06 We just got this modem router last week, an upgrade from an old Arris modem that is no longer supported + Netgear N750 router. On the old router,...
sarahmcc
Aug 08, 2022Aspirant
Thanks for your response -
The “genie” I am referring to is the app, as stated in my OP. I know the new router isn’t compatible with that app any longer but it’s what I had been using for 6 years or so. The Nighthawk app is much less user friendly I feel like.
And yes, the web interface using a web browser and tapping into the router’s IP address.
I chatted with NG support after positing this and they couldn’t figure it out. It’s not a big deal, I know which MAC addresses are his but it’s just inconvenient. Such is life.
The “genie” I am referring to is the app, as stated in my OP. I know the new router isn’t compatible with that app any longer but it’s what I had been using for 6 years or so. The Nighthawk app is much less user friendly I feel like.
And yes, the web interface using a web browser and tapping into the router’s IP address.
I chatted with NG support after positing this and they couldn’t figure it out. It’s not a big deal, I know which MAC addresses are his but it’s just inconvenient. Such is life.
michaelkenward
Aug 08, 2022Guru - Experienced User
sarahmcc wrote:
The “genie” I am referring to is the app, as stated in my OP.
Unfortunately, now that Microsoft calls everything an "app", that could also describe the desktop genie. The way to differentiate between them is to use the "mobile" or "desktop" tag.
genie | Product | Support | NETGEAR
Be warned that it is wrapped up in a .rar file that you have to decompress.
The desktop app can be useful for the task that you have in mind. It lets you rename devices connected to the network.
Whether or not the name sticks is another matter. They do here but this seems to be a weak spot in Netgear's firmware.
Grab a copy while you can – Netgear is trying to kill.