NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WhoDatC
Dec 24, 2018Aspirant
Can't get the netgear genie to work on my Nighthawk
Hi
I just recieved my night hawk router new from Amazon. plugged it in and Followed the instructions [aka destructions] and I can not get into the genie to adjust my settings. I've tried using:
...
- Jan 09, 2019
Sorry for not updating this. I had to Download the Night hawk app to my Phone and do it from there. Everything worked as intended and Had my router working 2 days after my last post. I can log into my genie by web adress on a PC, laptop, and Cell phone /Iphone.
I couldn't be more happy to get this up and running. NETGEAR if you reading this please be sure to let the consumer know in the manuel that comes with the product to download the and app via Iphone / cellphone please.
sorry again for not updating promptly.
michaelkenward
Dec 25, 2018Guru - Experienced User
What is the model number of this Netgear device?
What is the modem that sits between it and the internet?
WhoDatC wrote:
If I try using the 10.0.0.1 I go in to my modem settings by xfinity.
Smells like a modem/router. Does it have a set of wired LAN ports on the back?
Two routers on your network can cause headaches. For example, you can end up with competing DHCP servers and local address conflicts. To avoid that you may need to set the routers up with the right DHCP and IP address settings. (Don't worry, this is easier than the jargon suggests.)
Unless you have specific reasons for using two routers, to create two separate networks for example, it is usually easier to use just one router.
You can either tell the modem/router to do "modem only" (bridged) stuff or wire the second router to the modem and set it up as as a wireless access point. Netgear advises this, as does just about every site you will visit.
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.