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Forum Discussion
reddwarf4ever
Apr 08, 2019Aspirant
D6400 Remote access to configure for high speed fibre
Hello
have installed genie app on my iPad , with the intention to remote connect to my friends router to help optimise it.....can this be done ? Or must I be within Wi-fi range of my friends router...
- Apr 09, 2019
Had hoped that someone with knowledge of this router could help me, but alas I was wrong.
this post can be closed now
reddwarf4ever
Apr 08, 2019Aspirant
Sorry but that reply wasn’t any help whatsoever..
schumaku
Apr 09, 2019Guru - Experienced User
So please read it again, and tell me what you haven't understood.
reddwarf4ever wrote:
have installed genie app on my iPad , with the intention to remote connect to my friends router to help optimise it.....can this be done?
Yes.
reddwarf4ever wrote:
Or must I be within Wi-fi range of my friends router ?
No. You just can't "just" install the App and connect to any router if the router was not configured for the App remote administration while connected on the [W]LAN. Beyond, the routers App Remote Administration can only be enabled for one [My]Netgear Account. Nothing I have not talked about before.
- reddwarf4everApr 09, 2019Aspirant
The description of the app says allows remote access, my understanding was it had the same facilities as team viewer, but netgear means, within the Wi-fi range of the router.....there’s remote and there’s remote.....
think all all I need to know is would I benefit from changing the settings to improve performance with fast fibre ?
- schumakuApr 09, 2019Guru - Experienced UserWrong conclusion. TeamViewer allows the rote control of a computer sharing screen and input devices.
The Genie App does indeed allow remote administration. The similarity to TeamViewer is that you have to enable it. Very different, once enabled the router is linked to a Netgear Account - and not tied to some session number and key. Using this Netgear Account you can access it from remote. This pairing and trust is done for security reasons. - michaelkenwardApr 09, 2019Guru - Experienced User
reddwarf4ever wrote:
The description of the app says allows remote access, my understanding was it had the same facilities as team viewer, but netgear means, within the Wi-fi range of the router.....there’s remote and there’s remote.....
Remote access is designed to let you access a device remotely. Nothing like team viewer.
To use remote access you need to attach the device to an account at MyNetgear:
When it is there you can enable remote access on the D6400.
If you use remote login on an app, you use the same credentials as those set up for MyNetgear. Get in and you can see the
There is support for the device, including a manual, somewhere at the end of this link:
>>>> D6400 | Product | Support | NETGEAR <<<<
See the section Manage the Modem Router Remotely.
Good luck in trying to get a D6400 to work with high speed fibre. This is a DSL modem/router. Unless your friend has some freaky sort of fibre, a term that can mean anything, the D6400 won't be much use.
You could use it as a router, but that would involved putting it behind a modem or whatever delivers the fibre Internet. Not sure how remote access would work in those circumstances.
- reddwarf4everApr 09, 2019Aspirant
Hi
will not bother with the remote access, just need to get the settings optimised for the best speed. It is working fine correctly with high speed fibre ( over the phone line ) but as the settings are the default ones I had hoped someone could help me tweak the settings to improve the performance.