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Forum Discussion
Iamsopissedoff
Apr 16, 2025Follower
D6400
I cannot get the icon for Netgear Genie to work now. What to do? I have tried looking for how to get it to work but I keep getting sent to some other site that seems to be about selling me something n...
michaelkenward
Apr 17, 2025Guru - Experienced User
Iamsopissedoff wrote:
I cannot get the icon for Netgear Genie to work now.
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
The D6400 is an old (2015) VDSL modem/router. Netgear killed the "mobile genie" for that some years ago.
You don't need that to use your D6400. Explain what you are doing and somone might be able to help.
The best place to look dor help with that device is probably here:
DSL Modems & Gateways - NETGEAR Communities
Disclaimer: Just another user with time on their hands.