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dja014's avatar
dja014
Aspirant
Apr 08, 2019
Solved

Genie acting like a virus

I was wondering if anyone else has reported this behavior.

Today my machine was acting sluggish.

I killed all programs that I know that I started during the session.

It was still a little sluggish, so I started the performance monitor and saw a steady 30% CPU usage with peaks at 40%.

Instead of trying to track down the culprit, I just rebooted.

When the system came back, I ran performance monitor again, and now there was steady 40% CPU usage with peaks well over 50%.

Now I was peeved, so I ran task manager to see who it was.

Guess who: Genie.

I ran Genie to diagnose a problem a few days ago.

But the system was rebooted at least three times since.

Is there something you can do in Genie that causes it to restart on reboot and start running something really intensive on restart?

 

 

  • You did not say what your system was, but from the context, and reference to Task Manager, I assumed that it is a Windows PC.

     

    If so, the genie icon can get lost, especially if you tell Windows to hide things in the notification area.

     

     

    Another way to find it is to go into Task Manager, click the Start-Up tab and disable NETGEAR Genie there.

     

    The CPU thing is odd. I have seen other reports of this. Never did get to the bottom of it.

     

     

6 Replies

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  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Tried disabling autostart?

     

    Look in the "notification area". "Right click" > "Settings".

     

     

     

    • dja014's avatar
      dja014
      Aspirant

      Thanks for replying.

      But I don't see anything like a "notifications" area or any option like that on any screens on my version of Genie.

       

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        You did not say what your system was, but from the context, and reference to Task Manager, I assumed that it is a Windows PC.

         

        If so, the genie icon can get lost, especially if you tell Windows to hide things in the notification area.

         

         

        Another way to find it is to go into Task Manager, click the Start-Up tab and disable NETGEAR Genie there.

         

        The CPU thing is odd. I have seen other reports of this. Never did get to the bottom of it.