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Forum Discussion
vickyrao
Jun 15, 2017Star
GENIE APP ON IOS AND ANDROID FAILED TO LOGIN
REFER: https://community.netgear.com/t5/Genie/Can-t-login-to-router-via-Genie/m-p/1303462#M6085 Many of us are having issues logging on to Genie App on Netgear Nighthawk X6 R8000. Since there was...
- Aug 10, 2017
Agreed. I have also updated my firmware to 1.0.3.48 and Genie app on Android and iOS is functioning again. Locally and Remotely it works without flaws. Finally this is sorted out.
jmeyers11
Jun 15, 2017Guide
I agree, I'm a couple of months into waiting for a resolution. I was able to get mine working by downgrading firmware, but this is obviously not a workable solution. Please advise status of a fix for this.
- Lh75Jun 15, 2017Tutor
Downgrading causes all sorts of other issues with components, so isn't an option for me.
Following thread for a correct solution
- vickyraoJun 16, 2017Star
Agreed with you on that. I have managed to escalate this issue via facebook now. Hopefully there would be some sort of action and respond from Netgear instead of making themselves busy with new product launches. I do hope they would take some responsibility now on their community.
I do hope you all could also try and escalate this issue via facebook, call the tech support number at +1 888-638-4327 and make some noise.