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Forum Discussion

vickyrao's avatar
vickyrao
Star
Jun 15, 2017
Solved

GENIE APP ON IOS AND ANDROID FAILED TO LOGIN

REFER: https://community.netgear.com/t5/Genie/Can-t-login-to-router-via-Genie/m-p/1303462#M6085   Many of us are having issues logging on to Genie App on Netgear Nighthawk X6 R8000. Since there was...
Android
error
Genie
iOS
iphone
login
Nighthawk
R8000
X6
  • vickyrao's avatar
    vickyrao
    Aug 10, 2017

    Agreed. I have also updated my firmware to 1.0.3.48 and Genie app on Android and iOS is functioning again. Locally and Remotely it works without flaws. Finally this is sorted out.

Willard395's avatar
Willard395
Tutor
Jul 04, 2017
I called customer service and they are useless. The conclusion is that there is a problem with the app and he will make the engineering group aware. Totally frustrating! I'm going back to Linksys at least I know they have solid tech support, products and a working mobile app.