NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
Hi
I'm, like "highdef2012 2015-12-10 02:38 PM" getting "Stopped working" with new Genie 2.4.18
on windows 10 Home.
Regards,
Ulf
Hi highdef2012 and uffgnu14,
Please try installing the latest version (2.4.20) of the NETGEAR Genie program and check if it works.
Regards,
Dexter
Community Team
Makes no difference - still the same crash after running the program. I have now tried all versions from .12 to this latest one in all compatability modes.
Crashes both my Alienware W10 machines
Thinus
Hi
Where can I find Genie 2.4.20 ?
Regards,
Ulf
....
if you're going to suggest I try something I've already tried, at least put in the
hypertext link so that I can see that it's the same link. I've been to your website
and tried every file, zip file, link and .pdf and it's all the same.. useless ..
.. and PS!
I don't need an APK for my cell phone. I need a piece of software that
will run the Genie on my Win10 laptop here at my home network.
... i copied and pasted the Genie edition you mentioned, then Googled it.
It came up with a chip.de website. I went there, downloaded it and got the same
Windows error message. Here's a capture of the download version I used.
