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genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
I am SOOOOO glad I just dropped $329 on the Nighthawk AC3200 Router just to find Netgear Genie isn't compatible with windows 10, I've tried uninstalling it and installing the latest version and still everytime I open it it comes up with "Netgear Genie has stopped working" This is BS and really getting on my nerves, whats the point of having a router you can't even change the settings on, please fix this soon because I really want to play my game online and I can't port foreward until your stupid Genie app finally works for Windows 10
Hi @LtScythe,
The NETGEAR Genie app/program is only one way for you to monitor and manage some settings of your device. You can always access the complete router settings through a browser by going to www.routerlogin.net, www.routerlogin.com or the router's IP address. You may refer to the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/980
http://kb.netgear.com/app/answers/detail/a_id/24046
Regards,
Dexter
Community Team
I tried the other ways you suggested and all I am getting is webpage not available whis is starting to get old really fast, is there any other ways? It just amazes me that Windows 10 has been available as an upgrade for 6 plus months now and now the stand alone version is out and Netgear, one of the top companies to go to for routers isn't even compatible yet, and by the way in an earlier post I seen you had said the newest version of the app should be windows 10 compatible, you were wrong.
