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Forum Discussion
grumpybs
Aug 12, 2015Tutor
genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
- Sep 02, 2015
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
BelmontJohnny
Feb 02, 2016Aspirant
Was there any response or resolution to this? Have the same issue.
DexterJB
Feb 02, 2016NETGEAR Moderator
Hi @LtScythe,
I was able to do my own test and did not encounter any errors. Please make sure that the router is using the latest firmware. If it is, try performing a firmware re-flash then reset and reconfigure the device. You may find some helpful links below.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
- LtScytheFeb 10, 2016Guide
And again you aren't understanding the fact that your little web login page doesnt work for me, your router login page not available, use IP Adress, **bleep** is unavailable, I am sick of playing this back and forth game, Netgear get your **bleep** together and fix the F****** problem, enough workarounds this is unacceptable, keep going this route you'll end up like D-Link, and your customers will take their business elsewhere.