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Forum Discussion
grumpybs
Aug 12, 2015Tutor
genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
- Sep 02, 2015
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
LtScythe
Feb 15, 2016Guide
Well now my router is just not working only 2 lights that are on got no wi fi points to connect to, my provider is fine i can connect directly but nothing with the router, this will be my last post here since i now have to get another router and i have just had enough with netgear, **bleep** it good luck in the future if you keep selling **bleep** products like this
DexterJB
Feb 15, 2016NETGEAR Moderator
Hi @LtScythe,
I have sent you a message. Please check your inbox.
Regards,
Dexter
Community Team