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genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
After hours of searching through settings to find a possible answer, resetting 2 computers and finely finding the issue
was not with us but NetGear it's self. More time spent installing and installing the program and in general
a loss of sleep in an attenpt to fix the problem to fix this we finely found the answer.
We purchased a new router. Very nice one with options ours just didn't have available.
We found our answer, good luck finding yours.
I suggest Motorola. Used it for years without issues like this...they also had competent tech support.