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genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
well I went and bought new router, nighthawk dst.
I cannot connect to it either by ethernet other wifi.
little caution symbol over my Internet connection icon in bottom of my windows 10 tray. I click troubleshoot and it comes up "some network protocols are missing". I do the fix problem, it says Fixed. so I reboot computer, and problem comes right back.
I have tried just about every so called solution I can find on google, but nothing works.
I may have to see what geek squad will charge to fix?
any suggestions, have you had this problem before?
I cannot connect to it either by ethernet other wifi.
little caution symbol over my Internet connection icon in bottom of my windows 10 tray. I click troubleshoot and it comes up "some network protocols are missing". I do the fix problem, it says Fixed. so I reboot computer, and problem comes right back.
I have tried just about every so called solution I can find on google, but nothing works.
I may have to see what geek squad will charge to fix?
any suggestions, have you had this problem before?
Hi @mrekimf,
Support for that specific unit will be provided by Geek Squad. I suggest you check with them and see if they can provide assistance with the initial setup procedure.
Regards,
Dexter
Community Team