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genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
Same problem as others. Clean Win 10 install from download page referenced in this thread. Installs, starts, opens and crashes.
Hi JDCboise, tomdaltonz, and BobP01,
I recommend uninstalling the NETGEAR Genie program from the computer and install the previous version (2.4.14) using the download link below:
http://files.netgear-support.com/go/?a=d&i=nj4qsJ9Ri7
After a successful install, dowload the latest version (2.4.16) of the NETGEAR Genie using the link below and run the installation to update from the older version:
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
Okay, tried the previous version and having the same issue. Does not seem to be istalling correctly.
I tried what you suggested and it still crashed the earlier version of Genie. Help
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LINK NOT VALID??!!!
