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Forum Discussion
grumpybs
Aug 12, 2015Tutor
genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
- Sep 02, 2015
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
Thinus
Oct 08, 2015Star
Hi
It appears my previous reply did not go through. I have the Genie App working on two other w10 machines but my main, and newest w10 machine gives the error and crash on all versions of the Genie download
carll76
Oct 08, 2015Apprentice
Same here.. My surface pro 3 will not run .14 or .16 but my kids winodws 10 lenovo runs both versions....