NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
i installed genie on my win 10 laptop and so far it works fine I downlaoded genie on my nrand new laptop and i am getting the same message as may of you and window 10 shuts genie down Also on my iphone I got it loaded but many of the of the pages wont load Like map ect...
the network map takes ages to load on my iphone...
kimella wrote:Also on my iphone I got it loaded but many of the of the pages wont load Like map ect...