NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ari_sydney
Mar 21, 2017Aspirant
Genie Login issue x6 r8000
Hi All, just wondering if anyone have similar issues..I'll be able to login to admin using browser but I'm unable to use genie app on both IOS and Android..I rebooted the router problem still per...
- Aug 24, 2017
Hi luterguy,
Please update the router to the latest firmware version (1.0.3.54) for the fix and do a factory reset. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
Ari_sydney
Jul 22, 2017Aspirant
Hi All,
until now the problem still persist. Even the latest firmware and updated Genie did not solve the issue..very frustrating..was planning to give up and buy another brand of router..
- SrodwayJul 24, 2017Aspirant
I updated the R8000 over the weekend to the latest firmware (Firmware Version 1.0.3.48) and this issue now appears to have been fixed.