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Genie won't login after firmware update
After upgrading my WNDR4300 to the latest firmware version 1.0.2.104 the Genie app on my iPod refuses to connect. It will not accept the password (which is not the default router password). The iPod has iOs 12.0.1 and the app is as far as I know the latest version (all my apps auto-update). The Genie app does not work on my wifes iPhone either. The netgear Genie desktop application on my PC works fine, as well as the routerlogin.net. But we really need the app to work as we use it to switch on and off the kids' network.
Netgear has now provided me with a beta version of the firmware that fixed the issue. I am thankful for their diligent support and trust that the beta version will be available to others as soon as it has been quality tested.
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Thank you!
Yes I did perform a factory reset. (And I set up the whole network from scratch again.) And I did un- and re-install the Genie app on my iOs device. The problem persists: I cannot login to the router from the iOs device (but I can log in from the desktop version of the app and in a browser).
I too am having the same issue, please help.
- Can we all have the answer to why we cannot log into the router with the Genie app with or without connected to our home network.
- I have the same issue. After upgrading to v1.0.2.104, I no longer able to login to the router from my iPhone genie app. It worked before. I rebooted the router and re installed the genie few times but nothing helped.
I have the same WNDR4300 router with the same firmware V1.0.2.104 and am suffering from this same issue. I will watch this thread for updates
Netgear has now provided me with a beta version of the firmware that fixed the issue. I am thankful for their diligent support and trust that the beta version will be available to others as soon as it has been quality tested.
- I’m having the same problem and have yet to get a fix I can’t even log in because I don’t have a computer so I can’t access anything I need to because the app isn’t working login wise it’s says username and password is wrong...
I am also having this problem as well. Ran a firmware update and am unable to login on
"local" as I did before; I can log in remotely but it is not showing all of the devices connected to my router so I am unable to control their wifi connections. I did reboot the router already.Netgear --- When are you going to solve this problem? This is what I get when I'm asking for a network map:
Talked to Joshua at Netgear this morning. He made sure I had the latest firmware (V1.0.1.46_1.0.32). After getting back up, everything seems to work fine.
Note: Get ot of your VPN if you use one. It messes everything up.
Good luck.
Bob
