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Forum Discussion
Veveren
Oct 23, 2018Guide
Genie won't login after firmware update
After upgrading my WNDR4300 to the latest firmware version 1.0.2.104 the Genie app on my iPod refuses to connect. It will not accept the password (which is not the default router password). The iPod ...
- Jan 04, 2019
Netgear has now provided me with a beta version of the firmware that fixed the issue. I am thankful for their diligent support and trust that the beta version will be available to others as soon as it has been quality tested.
Veveren
Nov 05, 2018Guide
An update: A netgear technician called me and we went through the case. Netgear was able to reproduce the issue in the Lab and have forwarded the case to the engineering department. The message is to stand by for a solution.
Kris10162
Nov 05, 2018Aspirant
Also cannot log in or use router R6400v2 after firmware update