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Forum Discussion
Solved
GENIE
my netgear genie software keeps crashing ever since the new update. ive tried going to the other forums but they did not work. ive uninstalled and installed multiple times, ive restarted eveything .....
Hi rikkiB3,
There seems to be an issue with the latest version of the NETGEAR Genie program with some Windows 10 devices and this has already been reported to engineering. As a work around, you may download and install the previous version (2.4.12) of NETGEAR Genie using the link below.
http://files.netgear-support.com/go/?a=d&i=DtPVWSo7M8
Regards,
Dexter
Community Team
I have an hp computer running windows 10
Hi rikkiB3,
There seems to be an issue with the latest version of the NETGEAR Genie program with some Windows 10 devices and this has already been reported to engineering. As a work around, you may download and install the previous version (2.4.12) of NETGEAR Genie using the link below.
http://files.netgear-support.com/go/?a=d&i=DtPVWSo7M8
Regards,
Dexter
Community Team
Thank you so much!!!:)